Return Policy

Return Policy

Thank you for shopping at Fragmented Nostalgia! We strive to provide a unique selection of collectibles, rare items, and treasured finds. To ensure the satisfaction of both our customers and the delicate nature of some of our products, we have implemented the following return policy:

No Returns Accepted

Due to the collectible and often irreplaceable nature of our merchandise, we are unable to accept returns on any items. We understand this may be different from other stores, and we appreciate your understanding.

Transparency is Key

We take pride in the condition of our products. For easily damaged items, we thoroughly inspect them with you before finalizing the purchase. This ensures you receive the item in the condition you expect. Feel free to ask any questions you may have about the item's condition during your visit.

Making Informed Decisions

We encourage you to carefully examine all items before purchasing. Our friendly staff is always happy to answer any questions you may have and provide additional information about the product's history, condition, and care.

Exchanges for Damaged Items

In the unlikely event an item is damaged during transit when shipped directly from us, we will work diligently to resolve the issue. Please contact us within seven business days of receiving the item to discuss a replacement (subject to availability) or store credit.

We appreciate your business and hope this policy clarifies our return process. Should you have any questions, please don't hesitate to ask a staff member or contact us directly.